Dhaka Office, Bangladesh · Open in Bangla and English

FAQ

Comprehensive FAQ Center

Find rapid, accurate answers to the most common questions regarding visa applications, pilgrimages, global company setups, and custom IT services.

Visa Services

20 Questions & Answers

Travel & Pilgrimage

20 Questions & Answers

Business Support

20 Questions & Answers

IT & Ecommerce

20 Questions & Answers

Visa Services Q&A (20 Bangladesh-Focused Answers)

How to fill the online Indian Visa Application Form (IVAC) from Bangladesh?

Bangladeshi citizens must apply online at indianvisa-bangladesh.nic.in. Select the correct mission/office (Dhaka, Chittagong, Sylhet, etc.), enter personal information matching your passport, details of your Indian host or hotel, and upload a 2×2 inch white background photo. We provide form filling and appointment packaging to ensure error-free submissions.

What are the common reasons for Indian Visa rejection for Bangladeshi citizens?

Key reasons include mismatch between NID and passport details (names/dates), insufficient bank balance (minimum BDT 20,000 or USD 150 endorsement), vague occupation proof (e.g. NOC or student ID card missing), unreadable scans, or incomplete travel history.

How much is the Indian Visa processing fee and how can I pay it?

The visa processing fee for Bangladeshi passport holders is BDT 800 (plus BDT 40 bank charges). Payment is made online through the IVAC portal using bKash, Rocket, credit cards, or at selected banks.

How to book an appointment slot for Indian Visa submission in Dhaka/Chittagong?

After completing the online form, you must schedule an appointment. Due to high demand, slots at the Dhaka (Jamuna Future Park) center fill up quickly. We assist in reserving optimal slots that align with your travel timeline.

What bank statement balance is required for an Indian tourist visa?

Embassy guidelines suggest a minimum balance of BDT 20,000 per applicant, or a minimum USD 150 endorsement on the passport. It is recommended to show active, consistent transactions over the last 3-6 months.

Can I get a double-entry or multiple-entry Indian visa from Bangladesh?

Yes, double-entry or multiple-entry tourist visas are issued depending on the embassy’s evaluation of your travel history and purposes. Business, medical, and student visas are generally multiple-entry.

How long does the China Tourist (L) Visa take for Bangladeshis?

The standard processing time is 5 to 7 working days. Express services are available for 3 to 4 working days, subject to embassy approval.

What is the invitation letter requirement for China Business (M) Visa?

You must provide a formal invitation letter from a registered Chinese company containing their seal, signature, and detailed business activity plans, alongside your local company’s NOC and trade license.

Is a bank solvency certificate mandatory for a China Visa application?

Yes, a bank solvency certificate and active bank statements showing a minimum balance of BDT 3,00,000 (equivalent to USD 3,000) over the last 6 months are mandatory for China tourist and business visas.

How to apply for a student visa to Germany from Bangladesh?

First, secure an admission letter from a German university. Schedule an appointment at the German Embassy in Dhaka, open a German blocked account (Sperrkonto), compile academic papers, and prepare for the visa interview.

What is a block account and how can a Bangladeshi student open one?

A blocked account is a special bank account in Germany where international students must deposit a government-mandated living expense sum (approx. EUR 11,208 for one year). You can open it online via authorized providers like Fintiba or Coracle directly from Bangladesh.

How to prepare for a Schengen Student Visa interview in Dhaka?

You must demonstrate your academic motivation, knowledge about the university course, basic language proficiency, and clear future career plans. We conduct mock interview training sessions for students.

Can I travel to other Schengen countries on a German student visa?

Yes, a national student visa (D Visa) allows you to travel freely within the Schengen zone for up to 90 days in any 180-day period for tourism or transit.

What are the IELTS requirements for UK student visas for Bangladeshi students?

Generally, UK universities require a minimum IELTS band score of 6.0 (with no band lower than 5.5) for undergraduate courses, and 6.5 for postgraduate courses. Some institutions accept university-specific English test waivers.

Is sponsorship from a distant relative allowed for student visas?

Sponsors should ideally be immediate family members (parents or self). Distant relative sponsors are scrutinized closely and require legal proof of relationship and solid financial backing.

How to track the passport status after submitting to IVAC?

You can track your passport status online through the IVAC website using your Web File Number and date of birth, or via SMS notifications if opted.

What should I do if my passport has a name mismatch with my NID for visa?

You must get an official correction or correction affidavit. For most visa submissions, the name on the visa form, passport, and NID/birth certificate must match exactly.

How to apply for an Indian Medical Visa from Bangladesh?

You need an official referral letter from a Bangladeshi hospital and a corresponding medical invitation letter with a specific slot from a recognized Indian hospital.

What is the validity and stay duration of a China business visa?

Typically, China business visas (M Visa) are issued for single entry (30 days stay), or multiple entry (valid for 6 months or 1 year, with 30-day stays per entry).

What is the process for visa stamping for European countries without an embassy in Dhaka?

For countries like Estonia or Lithuania, applications are processed via authorized hubs in New Delhi or through representative embassies (like the French or Swedish embassies) in Dhaka. We manage document packaging and submission routing for these cases.

Travel & Pilgrimages Q&A (20 Bangladesh-Focused Answers)

How to apply for an electronic Umrah Visa from Bangladesh?

Bangladeshi pilgrims can obtain an Electronic Umrah Visa by submitting passport details, a passport-sized white background photo, and vaccine records to an approved agent. Visas are processed online via the Saudi Nusuk platform. We provide Umrah visa processing within 48 to 72 hours.

Can women perform Umrah without a Mahram from Bangladesh?

Yes, Saudi Arabia now permits women of all ages to perform Umrah without a Mahram (male guardian) as part of organized groups.

What is the difference between Hajj and Umrah in terms of registration?

Hajj is a seasonal pilgrimage with strict quotas and government registrations, whereas Umrah can be performed at any time of the year (except during Hajj season) with standard tourist/pilgrimage visas.

What is the pre-registration process for Hajj in Bangladesh?

Hajj pre-registration is done through the government Hajj portal (hajj.gov.bd) using NID and a deposit fee. Once selected in the quota, the final registration is completed.

How much does a standard Umrah package cost from Dhaka?

A standard 10-14 day managed package ranges between BDT 1,20,000 to BDT 1,60,000 depending on airline choices, hotel distances from the Haram, and room sharing configurations.

What is included in a fully managed Umrah package?

Our packages include Saudia/Biman return flights, Umrah visa, hotel stays in Makkah and Madinah, ground transfers in private AC vehicles, historical Ziyarah tours, and Moallem guides.

What hotels do you provide in Makkah and Madinah?

We partner with hotels ranging from budget-friendly options within 500-800 meters to premium 5-star hotels directly on the Haram courtyard.

Can I customize my Umrah package flight and hotel choices?

Yes, we specialize in tailor-made packages where you can select specific airlines, dates, hotel categories, and transport options for your family.

How is ground transport managed in Saudi Arabia for pilgrims?

Transport is managed using air-conditioned VIP buses or private cars (Hyundai, GMC, or Camry) from Jeddah/Madinah airport to hotels and between holy sites.

What is the Moallem service in Hajj and why is it important?

A Moallem is a certified guide who leads groups, explains the rituals (Tawaf, Sa’ee, Mina/Arafat steps), and ensures spiritual and physical support.

How to book cheap international flight tickets from Dhaka?

Book at least 4-6 weeks in advance, travel on weekdays, and consult direct partner agencies like us to access wholesale consolidator rates.

What are the date change and refund policies for air tickets in Bangladesh?

Policies vary by airline class. Standard date changes require a penalty fee plus fare differences. Refund requests must be placed before flight departure and incur refund charges.

How much baggage allowance is standard for flights to the Middle East?

Most legacy carriers (Gulf Air, Saudia, Biman) offer 30-40kg check-in baggage plus 7kg hand carry. Budget carriers offer 20-30kg check-in.

What are the best tourist destinations for family tour packages from Dhaka?

Top choices include Thailand (Bangkok, Phuket), Malaysia (Kuala Lumpur, Langkawi), Singapore, and India (Kashmir, Darjeeling).

Do you assist in obtaining visa on arrival for Thailand or Maldives?

Yes, we prepare travel checklists, hotel vouchers, and return flight confirmations required by border officials for visa-on-arrival entry.

What travel insurance is recommended for Bangladeshi travelers?

For Schengen or international travel, a travel insurance policy covering at least EUR 30,000/USD 50,000 in emergency medical care is mandatory. We provide instantly verified policies.

How can I get Saudi Riyals or an international card for travel expenses?

You can endorse up to USD 12,000 annually on your passport and get international debit/credit cards from local banks, or buy riyals from authorized money changers.

What are the guidelines for luggage packing for Hajj pilgrims?

Keep luggage under 20-23kg per bag. Use sturdy, locked suitcases. Carry your Ihram and medications in your hand carry. Keep Zamzam water rules in mind.

Can I perform Umrah on a Saudi tourist visa from Bangladesh?

Yes, tourists with a valid Saudi tourist e-visa or visa-on-arrival (valid for US/Schengen visa holders) can perform Umrah after registering on the Nusuk app.

How do you coordinate airport assistance in Dhaka and Jeddah?

Our airport coordinators help you navigate baggage drop, boarding passes, and immigration desks in Dhaka, and manage transfers upon landing in Jeddah/Madinah.

Business Support & Formations Q&A (20 Bangladesh-Focused Answers)

Can a Bangladeshi resident legally own a USA LLC?

Yes, non-US residents can legally incorporate and own a USA LLC (Limited Liability Company) in states like Wyoming or Delaware. The entire process is handled remotely. A physical presence in the US is not required to register the company, obtain an EIN from the IRS, or open business bank accounts.

What state is best for registering a USA LLC (Delaware vs Wyoming)?

Wyoming is recommended for bootstrapped startups due to low yearly franchise fees (USD 60). Delaware is preferred for venture-backed tech startups due to investor-friendly corporate laws.

What is an EIN and how do we get it from the IRS?

An Employer Identification Number (EIN) is a tax ID for your US company. We apply on your behalf to the IRS via fax/mail using SS-4 forms.

How to open a US business bank account (Mercury/Wise) from Bangladesh?

You must submit your LLC incorporation deeds, EIN letter, passport copy, and virtual address utility bill. We guide you through the compliance application for Mercury or Wise.

Can I get a verified Stripe account using my USA LLC from Bangladesh?

Yes, you can register Stripe using your US LLC details, EIN, virtual address, and US business bank account, verifying your identity with your Bangladeshi passport.

How does Stripe verify my identity and business address?

Stripe uses automated KYC (Know Your Customer) checks. They require passport uploads and verify LLC documents. A virtual business address lease agreement satisfies address proof.

How can I withdraw money from Stripe to a Bangladeshi bank account?

Payouts from Stripe are deposited into your US bank account (Mercury/Wise). From there, you can wire funds directly to your local corporate bank account in Bangladesh.

What are the tax filing requirements for a single-member USA LLC?

You must file Form 5472 and Form 1120 annually with the IRS to report transactions. Single-member foreign-owned LLCs pay 0% US income tax if they have no US-sourced income.

How to register a Private Limited Company with RJSC in Bangladesh?

Get name clearance online, draft MoA/AoA, pay government registration fees based on authorized capital, submit documents to RJSC, and collect the Incorporation Certificate.

What is the minimum paid-up capital required for RJSC registration?

There is no legal minimum, but a standard entry paid-up capital is BDT 1,00,000. Foreign-owned firms require a minimum USD 50,000 inward remittance to qualify for investor visas.

How to get a Trade License for my company in Dhaka?

Apply to the respective City Corporation (North or South) submitting NID, rent agreement of your office space, RJSC incorporation certificate, and paying municipal fees.

What is the process to get a TIN and BIN (VAT) in Bangladesh?

E-TIN is registered online with NBR using NID or RJSC code. E-BIN (VAT Registration) is registered online by submitting trade license, bank certificate, and lease copy.

How to file monthly VAT returns in Bangladesh?

VAT returns must be filed online (Form 9.1) on the NBR VAT portal before the 15th of every month, even if there are zero sales. We provide managed monthly compliance services.

What is the corporate income tax rate for IT companies in Bangladesh?

IT enabled services (ITES) enjoy tax exemption in Bangladesh under specific clauses, but company tax filings and returns must still be submitted annually.

How to register a company in Malaysia (Sdn Bhd) from Bangladesh?

We register your Sdn Bhd company with SSM Malaysia. This requires at least one resident director (which can be a foreigner with a valid resident visa) and SSM filing fees.

What is the Malaysia DP10 visa and who is eligible?

The DP10 is an employment visa for expatriates. Foreign directors of Malaysian companies with a minimum paid-up capital of RM 5,00,000 to RM 1,00,000,000 are eligible to apply.

How to set up a business in Dubai Freezone from Bangladesh?

Select a Freezone (e.g. Meydan, IFZA), choose your license activity, register the company remotely, and apply for your UAE investor residency visa.

What are the benefits of a Dubai corporate bank account?

Dubai corporate bank accounts offer tax-free transactions, multi-currency features, and high security. We facilitate bank introductions in the UAE.

How to register a partnership firm in Bangladesh?

Draft a Partnership Deed, register it with the Registrar of Joint Stock Companies and Firms (RJSC) under the Partnership Act 1932, and apply for a Trade License.

How to legally manage international transactions for B2B services from BD?

Use NBR-authorized channels, international business cards endorsed under travel/export quotas, or use an offshore LLC banking setup to process global client payments.

IT & Ecommerce Q&A (20 Bangladesh-Focused Answers)

What IT services do you offer for small and medium businesses in BD?

We specialize in website design, mobile apps, custom CRM/ERP development, cloud hosting configurations, and API integrations for Bangladeshi enterprises.

How long does it take to develop a custom ERP software for a local company?

A custom ERP setup takes between 2 to 6 months depending on module complexity (inventory, payroll, accounting, sales tracking). We follow standard Agile methods.

What is the cost of website design and hosting in Bangladesh?

A clean, corporate website starts around BDT 15,000, which includes domain registration, secure hosting, modern responsive design, and basic SEO.

Do you provide ecommerce website development with payment gateway?

Yes, we build fast, secure WooCommerce and Shopify ecommerce stores complete with shopping carts, inventory dashboards, and local gateway integrations.

Can you integrate bKash, Nagad, and Rocket payments into my website?

Yes, we integrate local payment gateway APIs (like SSLCommerz, Shurjopay) which allow your customers to pay using bKash, Nagad, Rocket, and local credit cards.

How to sell on Amazon from Bangladesh using a USA LLC?

Incorporate a US LLC, get an EIN, open a US bank account, register on Amazon Seller Central using these credentials, and use Amazon FBA to store and ship products.

What are the requirements for setting up an Amazon Seller Central account?

You need US LLC details, EIN, passport copy of the owner, US business banking statement, and an active international credit card for fees.

How to manage Amazon FBA inventory shipping from Bangladesh?

You can ship products directly from your factory in Bangladesh to Amazon fulfillment centers in the US/Europe using DHL, FedEx, or sea freight forwards.

How can I sell on eBay or Etsy from Bangladesh?

Register an eBay business account using your US LLC and link it with a verified Payoneer account. Etsy requires strict identity verification which we support.

Do you provide product description writing and cataloging services?

Yes, we write SEO-optimized product descriptions, select keywords, and design catalog listings for Amazon, eBay, and local ecommerce sites.

What is digital shop onboarding and how does it help local manufacturers?

It helps traditional factories in Bangladesh list their products on international platforms, managing the digital catalog, payments, and global logistics.

How to set up a secure company email server for my business?

We set up professional Google Workspace or Microsoft 365 business emails linked to your domain, configuring SPF, DKIM, and DMARC records to prevent email spam.

What support do you offer for setting up a local call center?

We deploy IP telephony networks, configure CRM ticketing systems, and integrate auto-dialers for outbound/inbound support desks in Dhaka.

How to integrate WhatsApp Business API for customer helpline?

We set up WhatsApp Business API using Meta developer portals, configuring automated chatbots and multi-agent chat consoles for support teams.

What security protocols do you use for web applications?

We enforce SSL/TLS encryption, secure database queries against SQL injections, implement DDoS protection, and carry out periodic vulnerability assessments.

Do you provide SEO (Search Engine Optimization) services in Dhaka?

Yes, we provide local SEO, on-page optimization, content marketing, and backlink audit services to improve organic Google search rankings in Bangladesh.

What is the maintenance cost after software delivery?

We offer 3-6 months of free post-launch support. Ongoing maintenance agreements are priced based on the size of the project (typically BDT 5,000 – BDT 20,000/month).

Can you help migrate my offline retail business to an online store?

Yes, we migrate inventories, set up POS (Point of Sale) sync, configure local shipping calculators, and train your staff on managing orders online.

How to handle payment gateway chargebacks and disputes?

We write solid Terms of Service, refund policies, and transaction verification systems on your site, which can be presented as evidence to win bank chargeback cases.

What cloud hosting options (AWS, DigitalOcean) do you recommend for BD companies?

DigitalOcean is recommended for small-medium apps due to predictable monthly costs. AWS or Google Cloud is advised for large corporate systems requiring high scalability.